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Privacy Policy

How Evolving Platform Ltd handles your data

We keep this page plain. It explains what we collect, why we collect it, who can see it, and how you can ask us to fix or remove it.

Short answer: we use the details you give us to answer enquiries, deliver support, and run our site properly.

Person reviewing data protection notes at a desk in a calm office with printed forms and a laptop
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We collect contact details, message content, and basic site usage data.

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We use them to answer enquiries, handle support, and keep records tidy.

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We share data only with suppliers who help us run services and systems.

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You can ask for access, correction, or deletion by email or phone.

What this covers

The main rules

Enquiries

If you write to [email protected], we use your message to reply and keep a record of the conversation.

Site use

We may collect browser, device, and visit data so the site loads properly and we can spot faults.

Protection

Access is limited. We keep data only as long as we need it for support, legal duties, or bookkeeping.

Close view of labelled folders and a secure laptop on a tidy desk in a London office
Retention

We keep records for a set reason

Messages, service notes, and basic account details stay on file long enough to handle your request, support any work we carry out, and meet our legal duties. If a record no longer has a clear purpose, we remove it or anonymise it. Some information must stay longer for tax, security, or dispute handling, and we keep that separate from everyday support data.

That means we do not keep everything forever. We also do not use your details for anything unrelated to the service you asked for.

Your rights

What you can ask for

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You can ask what we hold about you and how we got it.

Access request

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You can ask us to correct details that are wrong or out of date.

Correction request

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You can ask us to delete records where we no longer need them.

Deletion request

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You can object to some uses, and you can ask us to stop marketing contact.

Control request

Who we work with

Clients who expect care

Finance teams Retail groups Professional services Local firms Operations teams
Security

Access is limited

We keep administrative access tight and review it regularly. If a supplier helps us host, maintain, or secure a system, that supplier sees only the data needed for the task, and only under contract. We also watch for unusual activity and keep logs where they help us trace faults or protect accounts. If a request needs a deeper review, we may ask for proof so we do not hand data to the wrong person.

If you want a copy of this policy in a different format, tell us and we will send one.

Secure server cabinet and network equipment in a dim technical room with indicator lights
Contact us

Ask for your data

Write to [email protected] or call +447279092499 if you want a copy, a correction, or a deletion review.

Our office is at Seven Sisters Road, London, Islington, N4 2RE.